FAQ Home

F.A.Q.

Follow the links below to see answers to frequently asked questions. The link will open in a new window.
For more detailed support topics please see our TechNotes page.

Why do my statements sometimes print with no transaction history?
What is PC Charge and how does it work with my POS system?

What is Endicia?

Do I need a new label printer to use Endicia?

What is an E-Update?

Where do I find my PostalMate Serial Number?

How do I know what version of PostalMate I am running?
How do I void a shipment in PostalMate?
How do I void a register transaction?
What is Internet Shipping?
Can I network PostalMate? How much would it cost?
Does PostalMate work with Windows Vista and Windows 7?
Can I export my register information into QuickBooks?
Where do I get a new PostalMate CD?
What are the PostalMate hardware requirements?
Can I use a touchscreen with PostalMate?
What is the PostalMate Discussion Group?
What are your support hours?
Can I export my customers to do a mailing?
Do I get training when I purchase PostalMate?